ABOUT US

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• Bookings are made at your own discretion. Please read the learning outcomes and levels.

• We do not have a registration fee we 

• Reporting on time for your courses is absoltuely important.Please respect all the staff involved in cleaning, preparing for the course.  We have a running schedule and your course needs to run within the times allocated.  

• You will have access to all the equipment and tools required to administer and complete the course in studio successfully. 

• Orders & Courses that have been placed will unfortunately not be refunded if not canceled 10 working day prior to your order date.

• We do offer an opportunity to reschedule or change your date based on the above point, minimum of 10 days

• Special orders will not be refunded.

• No refunds for workshops and paid courses.

• You will be required to use all the equipment and tools carefully and responsibly and you will be held liable for breaking any equipment.

• Respect your chefs, fellow participants and others in studio at all times. 

• We will not tolerate any discrimination or form of incorrect behaviour towards anyone. 

• We run all courses as advertises. You may not include any variations or changes in the course or class. 

• Courses are hands on courses, if you are not practicing after your courses and applying what you have learnt this will impact your skills. Your encouraged to take your own learning and your own development in your hands. 

• Anyone above the age of 4 years old is eligible to attend the kids baking classes. 

• Minors below the age of 2 year may attend and be accompanied with an adult preferably a parent for a workshop especially for mothers day and fathers day events. 

• Minors under the age of 14 may not attend as the adult baking classes or courses. Please consult Bake Team if required. ​

• Individuals aged 15 years are eligible to attend adult baking certificate courses 

• 60% deposit is required to secure your booking for each individual course or workshop

• Spaces cannot be held for students who have not yet paid a deposit.

• The balance (40%) is payable before the commencement of the classes of the selected program. 

• Individuals, who have not paid in full prior to commencement of the program they wish to attend, will not be permitted to participate in the course running

• Students who do not attend course for which deposits have been paid, will forfeit the deposit. 

• Any amount put as a deposit for a course are non-refundable and not transferable to other courses

• All courses are taught in English and it is upon the students responsibility to follow instructions and understand what is the task on hand 

• If additional support additional staff translators etc on the course is required there is an admin fee 

• You are required to be punctual and attend the course on time as communicated.

• We regret to inform you that shall you attend an 30 mins to an hour late you will forfeit your course with no refund or reschedule 

• We communicate this upfront so you can respect all respective teams using the studio and allocated for using the studio for any services. 

• We do not extend support after your courses for a number of reasons individually must practice, take their development in your own hands and requests are reaching far out the course scope.  We have full right to say no. 

• Not all classes require your trainer to hand hold along each step.  Treating people as adults and providing some room to follow instructions and apply themselves is an important learning objective that each student will need to apply when they are not in the studio and baking independently in their own environment.  It is important that this gap is closed.  

• Certificates of attendance will be issued for completed programs.  All classes or allocated days must be attended in order to qualify for the certificate.

• Courses and class capacity is a maximum of 15 people.

• There is no minimum number of students required to run each student learning journey is of utmost importance to us. 

• In the event of a power outage or sudden power station failure that has note been publicly communicated and cannot be planned for we cannot be held accountable.  We cannot guarantee or make up for any lost time. Please note this has never till date happened and in our area the load-shedding schedule works exceptionally well. We also thank our Admin & Planning Team for all the coordination and efficient communication always. 

• Accommodation is not included in this course there is affordable accommodation in and around the area and we can assist in arranging and supporting you with your movement around.

• Please select courses that you believe are suitable for you, guidance and advise is given when asked prior to booking.

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Read More Below at Terms of Service 

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